Discover the solutions we have implemented for our clients.
Our client is a medium-sized hotel chain, with 8 hotels located in various tourist cities across Spain. The company offers luxury accommodation services, corporate and leisure events, as well as fine dining restaurants on its premises. With a staff of over 300 employees, the chain manages a significant volume of national and international guests throughout the year, with high seasonality during the holiday period.
The client faced a series of critical risks due to the nature of their business. These included the possibility of material damage to their facilities from fires, floods, or other weather events. Additionally, there was a significant risk of liability towards guests for accidents such as falls or food poisoning. Another major challenge was the loss of income that could result from a business interruption following a major incident. Lastly, the management of large volumes of customer data, including card payments, exposed them to cybersecurity risks.
After a detailed assessment of their needs, we designed an insurance solution that provides comprehensive protection. In this proposal, we covered everything from damage to their facilities and liability towards guests, to cyber incidents and business interruption losses. Additionally, our team provided constant support to ensure that their protection was always up to date. In this way, we were able to offer them complete peace of mind. We also provided after-sales advisory services to optimize their insurance program.
Thanks to our comprehensive insurance solution, the hotel chain experienced a 30% reduction in claims costs and a 15% decrease in accident claims. Additionally, we ensured the continuity of their business and protected their reputation against potential cyberattacks. Our personalized support guaranteed that they were always protected.
© Copyright 2025. Ambler Insurance Brokerage